Which of the following statements is true about delivery of services?Multiple choice question.Services are intangibles, implying acts that create value.Delivery of services generally involves a low degree of customer contact.Services are performed by human beings, not machines.
Which of the following statements is true about delivery of services?
Multiple choice question.
Services are intangibles, implying acts that create value.
Delivery of services generally involves a low degree of customer contact.
Services are performed by human beings, not machines.