Last Updated: October 1st, 2023
Information We Collect
We may collect the following types of personal information when you interact with our website:
- Contact Information: Your name and email address, which may be collected when you subscribe to our services or contact us. Please note that we do not collect or require your phone number.
- Payment Information: If you make a purchase, we may collect payment information, such as credit card details and billing address.
- User Profile: Information you provide when creating a user profile, including your preferences and interests.
- Communication Data: Information from your communications with us, such as emails, messages, and customer support inquiries.
- Usage Information: Data on how you use our website, including your browsing history, IP address, device type, and operating system.
- Student Questions: If you submit questions as a student, we collect and store this data to provide educational content and support.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Services: To deliver, maintain, and enhance our website and educational content.
- Personalization: Tailoring your experience by providing content and offers that match your interests.
- Payment Processing: To process payments and fulfill orders efficiently.
- Communication: Keeping you informed about our services, promotions, and news through emails and updates.
- Analytics: Analyzing usage patterns to improve our website's functionality and user experience.
- Legal Compliance and Protection: Complying with legal obligations and safeguarding our rights and interests.
Privacy Assurances
We are committed to maintaining the privacy of your information. To ensure your trust, we adhere to the following policies:
- No Sharing with Educational Institutions: We do not share your personal data with any educational institutions or third parties that could use it to track your activity on our site.
- No Collection of Contact Numbers: We do not collect or require your phone number for any of our services.
Data Security
We take reasonable measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. Our platform uses advanced encryption technologies, secure socket layer (SSL) protocols, and multi-factor authentication to ensure data safety. However, please understand that no online transmission or storage method is entirely secure.
Secure Payment Processing
All payment transactions are processed through secure gateways using industry-standard encryption. We do not store sensitive payment information such as credit card numbers on our servers. We partner with trusted third-party payment processors to ensure secure and reliable payment processing.
User Rights and Controls
We respect your privacy rights and provide you with access to your personal information. You can:
- Access and Update: View and update your personal information by logging into your account.
- Unsubscribe: Opt-out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.
- Manage Cookies: Adjust your browser settings to manage cookies and tracking technologies.
- Delete Your Account: Request the deletion of your account and associated data by contacting us directly.
Third-Party Compliance
We work with reputable third-party service providers who adhere to stringent data protection standards. All partners are vetted to ensure they comply with relevant privacy laws and regulations, including GDPR, CCPA, and other international data protection frameworks.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and operational reasons. You will be notified of any material changes by posting the revised Privacy Policy on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at IsolatedInfo@Isolatedstudy.com.