Customer Service Executive

Quick overview

About the job

The Customer Service Executive (CSE) role is a frontline position in TMB’s retail banking network. The CSE will handle customer queries, process transactions, and promote banking products. The job is full-time and requires a friendly, detail-oriented attitude.

Vacancy details

Only one post is available. The vacancy is open to candidates from all Indian states except Tamil Nadu and Puducherry.

Salary & benefits

Salary details are not disclosed in the notification. However, as a private-sector bank, the post typically offers a competitive basic pay, performance bonuses, and standard employee benefits such as health insurance and retirement contributions.

Eligibility

• Education: Any Graduate or Postgraduate from a recognised university (regular curriculum).
• Marks: Minimum 60% aggregate.
• Age: 26 years (Graduate) or 28 years (Postgraduate) as of 31-07-2026.
• Experience: Preferable but not mandatory.
• State: Candidates must be from states other than Tamil Nadu and Puducherry.

Application fee

The application fee is ₹590.00 per candidate.

Selection process

The official notification does not specify a selection process. Candidates should check the TMB careers portal for any updates or additional stages such as written tests or interviews.

Important dates

How to apply

1. Visit the TMB CSE Online Registration page.
2. Click on "Register Now" if you are a new applicant.
3. Fill in all required personal, educational, and contact details.
4. Pay the application fee of ₹590.00 using the available payment options.
5. Submit the application before 23:59 IST on 31-10-2026.
6. If you have already registered, use the "Already Registered" link to log in and complete any pending steps.
7. Keep a printout or screenshot of the registration confirmation for future reference.

Documents to keep ready

• Photocopy of degree/diploma certificate.
• Mark sheets for all examinations.
• Identity proof (Aadhaar, PAN, etc.).
• Passport-size photographs.
• Any certificates of prior employment (if applicable).

How to prepare

Although the selection process is not detailed, you can strengthen your application by:

• Practising customer service scenarios using the AI Quiz Generator to test your communication skills.
• Building a professional resume with the Free Resume Builder to highlight relevant experience.
• Seeking guidance on interview techniques via the Ask an Expert platform.
• Using the IsolatedAI chat for quick clarifications on banking terminology.

FAQ

What is the last date to apply?

The last date is 31-10-2026, 23:59 IST.

Is experience mandatory?

No, experience is preferable but not mandatory.

Can candidates from Tamil Nadu apply?

No, the vacancies are only for states other than Tamil Nadu and Puducherry.

What is the application fee?

The fee is ₹590.00 per candidate.