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If you\'ve encountered the message “Our systems have detected unusual activity coming from your system” while using ChatGPT, don’t worry—you’re not alone. This error typically appears as a security measure to prevent unauthorized access or misuse of the platform. Here’s a step-by-step guide to resolve the issue and secure your account.
We’ve also linked a helpful YouTube video guide for detailed instructions.
Steps to Fix the Issue
1. Change Your Password
The first and most crucial step is to immediately change your ChatGPT account password. This prevents unauthorized access and strengthens your account security.
- Use a strong password with a mix of letters, numbers, and special characters.
- Avoid reusing old passwords.
2. Enable Two-Factor Authentication (2FA)
Enhance your account security by enabling two-factor authentication (2FA). This adds an additional layer of protection and requires a verification code along with your password to log in.
- Access your account settings and enable 2FA.
- Use an app like Google Authenticator for added convenience.
3. Log Out of All Devices
Ensure that your account is logged out of any unauthorized devices. This step is critical to ensure no one else is accessing your account.
- Go to your account settings and select “Log out of all devices.”
- This will terminate all current sessions except the one you are using.
4. Wait for 12 Hours
Sometimes, ChatGPT’s system flags accounts due to suspicious activity. Avoid logging into your account for 12 hours to allow the system to reset and clear any flags.
- Be patient and avoid multiple login attempts during this waiting period.
5. Contact OpenAI Support
If the error persists after following the steps above, reach out to OpenAI support. They can assist you in resolving account-related issues.
- Visit OpenAI’s support page and submit a request explaining your issue.
- Provide relevant details like the error message and your account email.
6. Avoid Sharing Your Account
To prevent future issues, never share your account credentials with others. Avoid logging in from untrusted devices or networks, as this may trigger security measures.
7. Follow Detailed Steps in the Video
For a visual walkthrough, refer to this step-by-step guide on YouTube: Fix ChatGPT Error. The video provides clear instructions to resolve the problem effectively.
Conclusion
By following these steps, you can successfully resolve the unusual activity error and enhance your ChatGPT account security. Remember to prioritize safety by using strong passwords, enabling 2FA, and avoiding suspicious devices. If the issue continues, OpenAI’s support team is always there to help.
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