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Isolatedstudy Verified Apps

Terms, Conditions & Warranty Guidelines

Important: Read Before Buying

You must read all the details and specifications of the product before proceeding to buy. Understanding exactly what is included prevents misunderstandings and ensures a smooth transaction.

Payment & Delivery Policy

Once payment is received, no refunds or excuses will be entertained. The product will be delivered within 2 to 24 hours. If you do not receive your product within this timeframe, a full refund will be issued.

CRITICAL: 24-Hour Snapshot Required

You MUST provide proof of log-in (a clear snapshot/screenshot) and a vouch within 24 hours of buying. A screenshot without a vouch, or a vouch without a screenshot, are invalid and will instantly void your warranty.

STOP: Ask Before Changing Settings

NEVER change any settings without our explicit permission. This includes passwords, emails, billing details, profiles, or adding recovery numbers/2-step verification. If the app prompts you for a recovery setup, ask us first. Unauthorized changes will void your warranty.

Shared Accounts

  • Strictly 1 device only per user. Do not share the account with others.
  • Once logged in, do not log out. One-time login applies.
  • Do not change the password, email, or any profile information.
  • Do not cancel the account's plan or membership billing.
  • Stability relies on everyone; misuse by one user affects all shared users.

Solo / Head Accounts

  • Do not exceed the maximum allowed devices specified at purchase.
  • Do not tamper with the account's email, billing details, or country settings.
  • Never change the password or add a recovery number / 2-step verification without asking us first.
  • If the app prompts you for a security update (OTP, phone number), you must contact us for permission and instructions.

Long-Term Warranty & Replacements

We stand by our products. If you purchase a long-term subscription (e.g., 12 months) and the account drops or stops working prematurely (e.g., after 1 month), we will provide a replacement based on the specific conditions of the product.

Replacements may be provided via a fix to the current email, or by issuing a completely new account/email, at our discretion.

Please note: Once an account drops and the warranty is invoked, we only offer replacements. No refunds will be provided for dropped accounts.

Warranty is VOID If:

Note: 25-30 days is considered a 1-month subscription. Failure to follow these rules will result in an immediate voided warranty and no replacement will be given.

Issue Report Form

If you experience issues and need a replacement or fix, please copy this format, fill it out, and send it to our support team.

ð“„¹ availed account : 
ð“„¹ type of account (solo/sh) : 
ð“„¹ email : 
ð“„¹ password :
ð“„¹ replacement (if any) : 
ð“„¹ subscription : 
ð“„¹ date availed : 
ð“„¹ remaining days : 
ð“„¹ day used : 
ð“„¹ proof of issue & vouch : 
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